Services & Support

Comprehensive and Responsive Service & Support

Shangtien takes your machine sourcing experience to a different level by providing a range of services.

Real-time Communication

Our experts are always available to assist you in every aspect of your project, replying to your inquiries within 24 hours of reaching out.

Installation Guide

Along with sending the completed machine, we also send a comprehensive installation guide and a complementing video to help set the equipment up.

On-site Troubleshooting

We can send expert technicians to assist in resolving equipment-related concerns on-site, quickly addressing issues and minimizing downtime that can affect business operations.

Remote Operation and Maintenance Platform

Taking advantage of modern technology to improve production capabilities, we’ve developed the Remote Operation and Maintenance Platform that can be implemented to the packaging and printing machines. With this innovative setup, users to access and monitor the machine’s performance remotely via the Internet, allowing them to discover potential equipment problems and address them immediately.

How We Work

01
Consultation
02
Machine Selection and Detailed Customizing Requires Communication
03
Pricing and Contract Negotiation
04
Confirm the contract
05
In-house Manufacturing
06
Machine Inspection and Commissioning
07
Packaging & Delivery

High-Tech Laminating and Die-Cutting Machines for Your Printing and Packaging Needs.

Every printing and packaging business has its own unique equipment requirements and challenges. Whether you’re upgrading your state-of-the-art factory or just starting out, Shengtian is here to help with advanced, reliable machines, tailored solutions, and hassle-free services.

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